Instructor: Ed Quigley 724.774.2088
p.418 Planning: Failure to Plan is planning to fail. The Rule of 6 P's. Why Plan? What is Planning Bottom-Up Planning Top-Down Planning (holistic, goal driven) Critical Success Factors p.423: IS Planning The Geek Tech Legacy Figure 14.6, Steps of IS planning p426: Corporate and IS Mission statements The Vision thing Strategic and (finally) Tactical Plans p.429: Important factors in IS Tactical planning: flexibility compatability connectivity scalability standardization p.431 Four groups that initiate change (also Fig. 14.11) p.433 The Champion. p435. Change Agent. Why should people support this change? Education vs Training? p435 Discussion: How Do we Manage Technical Change? Is managing tech change different from managing any change? p438: Beaver County Medical Center
(p. 480) Alternative Sources for IS: outsourcing IS subsidies Pre-Packaged software DIY development tools Outsourcing: 4 hood questions, p. 482 Advantages Disadvantages Role of Internal IT in an outsourced environment Advantages Disadvantages The IT Spin-Off (The IS subsidiary) Move from cost center to profit center Pre-Packaged Applications (just like pre-packaged meals) p.488: interesting process list. RFI, RFP, RFQ User Application Development ... be careful what you ask for ... p.500 Futz Factor; insourcing
You will need to do some research for this paper; you must cite at least three sources that you have relied upon. Brevity is a virtue; a response consisting of a cover page and 1.5 or 2 double-spaced pages should be sufficient.
Background. Info System activity falls into two broad camps: maintenance of legacy systems and development/improvement of new systems. Legacy work mostly involves maintaining the status quo and avoiding change. Innovation work mostly involves change and close interaction with business units.
Questions. Answer all three:
Deadline.This paper is due 11/17/99, in class. Midterms will be distributed at that time.